UmeedGo
Data Deletion Request
Data Deletion Request
Last updated: August 1, 2026
Your Right to Delete
You have the right to request deletion of your account and all associated personal data. This page explains how to submit a deletion request and what data will be removed.
How to Request Deletion
Option 1: In-App (Fastest)
- Open UmeedGo and go to Settings
- Scroll to Danger Zone
- Tap Delete Account
- Confirm deletion
Your account and data will be deleted immediately.
Option 2: Email Request- Send an email to privacy@umeedgo.com
- Include your registered email address
- Subject line: "Data Deletion Request"
We will process your request within 7 business days.
What Data Is Deleted
When you request account deletion, the following data is permanently removed:
- Account: Email, name, phone number, login credentials
- Profile: Full name, CNIC, passport number, address, education, skills, experience
- Documents: All uploaded files (passport, CNIC, photos, contracts, medical reports) deleted from cloud storage
- AI History: All UMEX AI chat conversations and task history
- Job Applications: All submitted applications and associated data
- Notifications: All push notification subscriptions
- Support Tickets: All submitted support tickets
- Reminders: All set reminders and alerts
- Activity Logs: All activity history
- Salary Records: All salary and remittance data
- Recruitment Pipeline: All pipeline data
- Verification: All verification status and documents
- Live Chat: All chat sessions and messages
- Feature Usage: All analytics data
- Settings: All user preferences
- Push Subscriptions: All web push endpoints
- Subscriptions: All subscription and payment data
- User Badges: All earned badges and gamification data
What Data Is Retained
Some data may be retained for legal or operational purposes:
- Payment records: Retained for 7 years as required by Pakistan tax law
- Anti-fraud logs: Retained to prevent abuse (anonymized after 90 days)
- Aggregated analytics: Anonymized usage statistics (not linked to your identity)
Third-Party Data
After your account is deleted, data held by third-party services (Supabase, Cloudflare R2, Firebase, Groq) is also deleted or anonymized. This process completes within 30 days of account deletion.
Confirmation
You will receive email confirmation once your data has been fully deleted. If you submitted via email, we will reply to confirm completion.
Questions
If you have questions about data deletion, contact us at privacy@umeedgo.com.